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Term & Services

Term & Services

Terms and conditions


By subscribing to our services, we must assume that you have gone through our policies and abide by our terms and conditions, regardless of how you became a part of our community of customers. Any disagreement on your part must keep you away from being our subscribed member.  Our terms and various other policies are bound to follow the provisions set by the Information Technology (Intermediaries guidelines) Rules, 2011 that is formulated under the Information Technology Act of 2000.


The domain name (hereinafter referred to as "Website") is owned by O4organic Marketing Private Limited a company incorporated under the Companies Act, 2013 with its registered office at 13/12 Malviya Nagar, Jaipur-302017,India .


Your use of the Website and services and tools are governed by the following terms and conditions ("Terms of Use") as applicable to the Website including the applicable policies which are incorporated herein by way of reference. If you transact on the Website, you shall be subject to the policies that are applicable to the Website for such transaction. By mere use of the Website, You shall be contracting with O4organic Marketing Private Limited and these terms and conditions including the policies constitute your binding obligations, with O4organic.

For the purpose of these Terms of Use, wherever the context so requires "You" or "User" shall mean any natural or legal person who has agreed to become a buyer on the Website by providing Registration Data while registering on the Website as Registered User using the computer systems. O4organic allows the User to surf the Website or making purchases without registering on the Website. The term "We", "Us", "Our" shall mean O4organic Marketing Private Limited.



  1. a) is an active e-commerce portal of the O4organic Marketing Private Limited

meant to offer its services to their customers..


  1. b) Our website contains its set of terms and conditions and the customer must abide by our rules without demanding for any modification. Any changes made on our part of the terms and privacy policy will be notified to our clients through our modified terms and condition section from time to time. in its sole discretion, reserves the right not to accept a User from registering on the Website without assigning any substantial reason thereof.


User Account, Password, and Security:


After completion of the registration process, we will provide you with a password and account login information. It is the responsibility of the user for maintaining the confidentiality of the password and account. The users of the website are fully responsible for all activities that occur under their account.

The user must agree to our rules. Our rules comprise of:


(a) The customer must immediately notify of any unauthorized use of your account or any other breach of security.


(b) The user must ensure that he/she must exit from their account at the end of each login session. must not be liable for any loss or damage arising from your failure to comply with the rule.


Services Offered: provides internet-based services. One of our services enables users to purchase original cosmetic products.These products can be purchased through our website by opting for a mode of payment suitable to the client, as we offer access to various methods of payments to our clients to offer ease of purchase. The sale/purchase of our Products shall be additionally governed by specific policies of sale, like cancellation policy, return policy, etc. (which are found on the following URL, and all of which are incorporated here by reference. In addition, these terms and policies may be further supplemented by Product specific conditions, which may be displayed on the web page of that Product.


Privacy Policy:

The User hereby offers its consent and agrees that he/she has read and fully understands the Privacy Policy of the The user offer its consent that the terms and contents of such Privacy Policy are acceptable to them.


Limited User:

The User must abide by our rules and must agree  not to reverse, modify, copy, distribute, transmit, display, perform, reproduce, publish, license, create derivative works from, transfer, or sell any information or software obtained from the Web site. We restrict duplication and copying of the content of the Website. It  is permitted only for using the name of as the main source of the content. For resolving the doubts, it is clarified that unlimited or wholesale duplication, copying of the content for commercial or non-commercial purposes and unwarranted modification of data and information within the content of the Website is prohibited.


User Conduct and Rules:

You must agree and must initiate to use our Website and the Services only for posting and uploading messages and material relating our product and services. By way of example, and not as a limitation, you must agree and guarantee that when using a Service, you will not:

You agree, undertake and confirm that your use of Website shall be strictly governed by the following binding principles:

  1. You shall not host, display, upload, modify, publish, transmit, update or share any information which:

(a) belongs to another person and to which you does not have any right to;

(b) is grossly harmful, harassing, blasphemous, defamatory, obscene, pornographic, pedophilic, libelous, invasive of another's privacy, hateful, or racially, ethnically objectionable, disparaging, relating or encouraging money laundering or gambling, or otherwise unlawful in any manner whatever; or unlawfully threatening or unlawfully harassing including but not limited to "indecent representation of women" within the meaning of the Indecent Representation of Women (Prohibition) Act, 1986;

(c) is misleading in any way;

(d) is patently offensive to the online community, such as sexually explicit content, or content that promotes obscenity, pedophilia, racism, bigotry, hatred or physical harm of any kind against any group or individual;

(e) Harasses or advocates harassment of another person;

(f) Involves the transmission of "junk mail", "chain letters", or unsolicited mass mailing or "spamming";

(g) promotes illegal activities or conduct that is abusive, threatening, obscene, defamatory or libelous;

(h) infringes upon or violates any third party's rights [including, but not limited to, intellectual property rights, rights of privacy (including without limitation unauthorized disclosure of a person's name, email address, physical address or phone number) or rights of publicity];

(i) promotes an illegal or unauthorized copy of another person's copyrighted work (see "Copyright complaint" below for instructions on how to lodge a complaint about uploaded copyrighted material), such as providing pirated computer programs or links to them, providing information to circumvent manufacture-installed copy-protect devices, or providing pirated music or links to pirated music files;

(j) Contains restricted or password-only access pages, or hidden pages or images (those not linked to or from another accessible page);

(k) Provides material that exploits people in a sexual, violent or otherwise inappropriate manner or solicits personal information from anyone;

(l) Provides instructional information about illegal activities such as making or buying illegal weapons, violating someone's privacy, or providing or creating computer viruses;

(m) contains video, photographs, or images of another person (with a minor or an adult).

(n) tries to gain unauthorized access or exceeds the scope of authorized access to the Website or to profiles, blogs, communities, account information, bulletins, friend request, or other areas of the Website or solicits passwords or personal identifying information for commercial or unlawful purposes from other users;

(o) Engages in commercial activities and/or sales without our prior written consent such as contests, sweepstakes, barter, advertising and pyramid schemes, or the buying or selling of "virtual" products related to the Website. Throughout these terms of Use, o4organic’s prior written consent means a communication coming from O4organic’s Legal Department, specifically in response to your request, and specifically addressing the activity or conduct for which you seek authorization;

(p) Solicits gambling or engages in any gambling activity which we, in Our sole discretion, believes is or could be construed as being illegal;

(q) Interferes with another User's use and enjoyment of the Website or any other individual's User and enjoyment of similar services;

(r) Refers to any website or URL that, in Our sole discretion, contains material that is inappropriate for the Website or any other website, contains content that would be prohibited or violates the letter or spirit of these Terms of Use.

(s) Harm minors in any way;

(t) infringes any patent, trademark, copyright or other proprietary rights or third party's trade secrets or rights of publicity or privacy or shall not be fraudulent or involve the sale of counterfeit or stolen products;

(u) violates any law for the time being in force;

(v) Deceives or misleads the addressee/ users about the origin of such messages or communicates any information which is grossly offensive or menacing in nature;

(w) Impersonate another person;

(x) contains software viruses or any other computer code, files or programs designed to interrupt, destroy or limit the functionality of any computer resource; or contains any Trojan horses, worms, time bombs, cancel bots, Easter eggs or other computer programming routines that may damage, detrimentally interfere with, diminish value of, surreptitiously intercept or expropriate any system, data or personal information;

(y) Threatens the unity, integrity, defense, security or sovereignty of India, friendly relations with foreign states, or public order or causes incitement to the commission of any cognizable offence or prevents investigation of any offence or is insulting any other nation.

(z) Shall not be false, inaccurate or misleading;

(aa) shall not, directly or indirectly, offer, attempt to offer, trade or attempt to trade in any item, the dealing of which is prohibited or restricted in any manner under the provisions of any applicable law, rule, regulation or guideline for the time being in force.

(ab) shall not create liability for us or cause us to lose (in whole or in part) the services of our internet service provider ("ISPs") or other suppliers;


User Warranty and Representation:


The user must guarantee, warrant, and certify that he/she is the owner of the content in the website that has been submitted by the user which he/she is authorised to use the content and that the content does not contravene upon the property rights, intellectual property rights or other rights of the other users. The user further warrant that no action, suit, proceeding, or investigation has been instituted or threatened relating to any content, including trademark, trade name service mark, and copyright formerly or currently used by them in connection with the Services provided by the


Exactness Not Guaranteed: does not guarantee the exactness of the product relating to the finish, colour and appearance of the final product as ordered by the user. The product that you may have ordered can be different in quality and may not meet your expectations. Alterations made to a few aspects of your order such as the merchandise brand, size, color, etc. may be required due to the limitations caused by the limited availability of the exact product of the respective brands, etc. At such an instance, you must agree to it that must send an approval request through email, which you submitted when placing your order. If you do not agree with the requested changes you have full right to reject the requested product change by replying to it within 24 hours of the approached change. may re-request that you accept a production alteration one additional time if an alternative method to send your merchandise is available. If you reject this 2nd request your order will be cancelled and you will be fully refunded via your initial method of payment.



Intellectual Property Rights:


  1. a) Unless otherwise mentioned or anything that is in the website contrary, any proprietary material owned by a third party and so expressly mentioned, owns all the rights for the Intellectual Property displayed in the Website, including, without limitation, any and all rights, title and interest in and to copyright, related rights, patents, utility models, trademarks, trade names, service marks, designs, know-how, trade secrets and inventions (whether patentable or not), goodwill, source code, meta tags, databases, text, content, graphics, icons, and hyperlinks. The user must acknowledge and agree that he/she must not use or distribute any content from the Website belonging to without taking a prior consent or authorization from the gallery of


  1. b) The main feature of our terms and services is that the users must retain the ownership of the content and shall be solely responsible for any published or uploaded content related to our services, including any text, data, information, images, photographs, music, sound, video or any other material that might have been uploaded, transmitted or stored while considering our various Services. However, as regards to the product customization Service (as against other Services like blogs and forums) users should agree that by uploading and posting content onto our site for the public to view and make use of his/her content by the third party users. The users are obliged to grant a non-exclusive license for making use of the same.


Links To Third Party Sites:

The possibilities to contain links to other websites ("Linked Sites") in our sites are bright. All our linked Sites are not under our control or under the control of our website. is not responsible in any way for the posted content of any linked site or any changes or updates to a linked site. is not responsible for any sort of transmission, or anything you might have received from any of these linked sites. provides the links to its user for their convenience and the addition of any of these links does not imply ratification by or the Website of the linked partners or any association with its operators or owners including the legal heirs or assigns thereof. The users are requested to verify details about the accuracy of all the information provided by the linked parties before relying completely on such information without any verification.


Disclaimer Of Warranties/Limitation Of Liability:

We assure our clients that all the information provided by us on the is legitimate, but neither warrants nor makes any illustration regarding the quality, accuracy or completeness of any data, information, product or service. In no case shall must be held liable for any direct, indirect, punitive, incidental, special, consequential damages or any other damages resulting from:

(a) The use or the failure to use the Services or Products.

(b) Unauthorized access to or alteration of the user's transmissions or data.

(c) Any other issue relating to the services; including, without limitation, damages for loss of use, data or profits, arising out of or in any way connected with the use or performance of the Website or Service.

(d) must not be held responsible for the delay or inability of the user to use the website or related services, the provision of or failure to provide the Services, or for any information, software, products, services and related graphics obtained through the Website, or otherwise arising out of the use of the website, whether based on contract, tort, negligence, strict liability or otherwise.

(e) shall not be held responsible for unavailability or server problems of the website during periodic maintenance operations or any unplanned suspension of access to the website that may be the result of technical issues or for any other reason that is beyond the control of o4organic.

(f) The user must understand and comply with it, that any material and/or data downloaded or otherwise obtained through the Website is extracted entirely at their own discretion, and risk and they will be completely responsible for any issue or damage to their computer systems. Even the loss of data that may be the outcome of the downloaded material or data.



You must agree to compensate the losses suffered by the due to your misconduct. The user must defend and hold harmless from and against any unethical liabilities, claims, damages, costs and expenses (including legal fees and disbursements in connection therewith, and interest chargeable thereon) asserted against or incurred by that may be the result of any breach or non-performance of any representation, warranty, covenant or agreement made or obligation to be performed by the user  following these Terms.



Our website has a complete analysis of the product prices in which we deal. All the product prices are manifested in Indian currency and other payment options including credit card purchasing is also available for clients. Prices of the product are not fixed and may change.

The Price List for each product - displayed on the Website represents the full retail price (inclusive of all taxes unless specified otherwise) for said product. You shall pay for such product by  using one of the payment options available on the Website. The Price List mentions the prices of each product and the User shall pay in Indian Currency (i.e. Indian Rupee). We reserve our right to change the prices of the product and services and the availability of the same at our sole discretion.

O4organic will allow the user to buy products using the following forms of payments:


  • Credit Cards
  • Internet Banking
  • Debit Cards

*any other mode of payment, as may be decided and made available on the Website.



Every loss occurred to the product on its way to shipment must be borne by the service user. is liable for the losses until the product has been shipped to the shipping carrier.



  1. com holds every right to suspend or terminate your use of the website or any service if the behaviour of the user is violating and abusive. Any sort of breach of our companies policies or manipulation of any of our company’s terms may result in the suspension of the user account.
  2. b) If your account gets terminated, the holds right to delete any content or other materials relating to your use of the service. is not liable to you or any third party for doing so.
  3. c) You shall be liable to pay for any Service or product that you have already ordered till the time of Termination by either party whatsoever. Further, you shall be entitled to your royalty payments as per the User License Agreement that has or is legally deemed accrued to you.


Governing Law:

These terms are created and governed under the law of India without reference to conflict of laws principles and disputes arising in relation hereto shall be subject to the exclusive jurisdiction of the courts at Jaipur.



If any provision of the terms is observed as invalid or unenforceable in whole or in part, such invalidity or unenforceability shall attach only to such provision or part of such provision and the remaining part of such provision and all other provisions of these terms shall continue to be in full force and effect.


Report Abuse:

As per these Terms, users are solely responsible for the material or content uploaded to the Website by them. Users can be held legally liable for their contents and may be held legally accountable if their contents or material includes defamatory comments or material protected by copyright, trademark, etc. If you come across any abuse or violation of these Terms, please report to


O4Organic Marketing Pvt Ltd.
13/12 Malviya Nagar,
Jaipur- 302017, India


Phone: 0141-2550121